Leadership

Meet the members of The UPS Store, Inc. executive leadership team.

Company Leadership

Our leadership team maximizes the union of two best-in-class brands by pooling The UPS Store, Inc.’s expertise in franchising with UPS's expertise in shipping and synchronized commerce. Through shared vision and strategy, The UPS Store, Inc. and UPS leadership continue to excel in meeting the needs of our franchisees and their customers.
  • Tim Davis

    Tim Davis

    President

    Tim Davis became president of The UPS Store, Inc. in July 2012. He joined the company in March 2002 as vice president of technology. During his time at The UPS Store, Inc., he has held various roles in the company. In March 2004, he became vice president of iShip, Inc. (a UPS subsidiary). In January 2005, in addition to his iShip responsibilities, he reassumed his position as vice president of technology for The UPS Store, Inc. He was appointed to vice president of operations in November 2009. Prior to joining The UPS Store, Inc., Davis held a wide variety of leadership positions for ConnectShip, Inc., including vice president of operations and sales. He served on the executive management team during and after the UPS purchase of ConnectShip, Inc. Davis has earned Certified Franchise Executive (CFE) designation from the International Franchise Association. Davis is a former U.S. Marine Corps captain and a Gulf War Veteran and currently serves on the Board of Directors for the Marine Toys for Tots Foundation. He holds a bachelor’s degree in political science from The Citadel as well as an MBA from the University of Tulsa.

  • Chris Adkins standing in front of The UPS Store headquarters

    Chris Adkins

    Vice President of Franchise and Business Development

    Chris Adkins joined The UPS Store, Inc. in December 2010 as vice president of franchise development and in 2018 was appointed as the vice president of franchise and business development. Adkins began his UPS career in 1984 as a part-time employee in Central Ohio. His early UPS career focused on UPS operations positions, such as part-time hub employee, package car driver and hub supervisor. Since joining the Business Development function in 1990, he has held a variety of positions, including: district sales and UPS corporate assignment, region national account manager, and district director of sales. He also served as a director of strategic accounts in Kansas. In his current position, Adkins manages domestic franchise sales and corporate B2B development. Adkins holds a bachelor’s degree in marketing from The Ohio State University.

  • Bryan Clements

    Bryan Clements

    Managing Attorney

    Bryan Clements joined The UPS Store, Inc. in August 2015 as managing attorney after spending several years in private practice focusing on franchise, distribution and corporate law. Clements has represented many franchisor clients, in a wide array of industries, providing legal advice on topics including franchise development and registration, sales, renewals and terminations, contract negotiations, retail development, corporate reorganization and more. Prior to becoming an attorney, Clements worked as a film scoring technician for Sony Pictures and as owner and operator of a small sound production company serving the entertainment industry. Clements’ experience as a small business owner himself helps him understand the needs and point of view of franchisees and other entrepreneurs. Clements earned his Juris Doctor degree from Southwestern Law School, graduating cum laude from its prestigious two-year SCALE program. Clements attended Baylor University and earned a Bachelor of Science degree in Business Administration from California State University, Northridge. An accomplished writer, Clements has authored several articles on franchise law and beer distribution law.

  • Kevin Foley

    Kevin Foley

    Vice President of Human Resources, Training and Development

    Kevin Foley joined The UPS Store, Inc. in February 2005 as vice president of human resources, training and development. Foley began his UPS career in 1982 as a package-car driver in New York and was quickly promoted to full-time supervisor in 1984. In 1988 he was promoted to business manager and then made the transition to workforce planning manager in human resources in 1989. During his career, Foley worked as a district safety manager, employee relations manager, training and communications manager and CHSP (Comprehensive Health and Safety Process) manager. Foley served as a major accounts manager in business development before being promoted in 2003 to human resources manager for Utah, Idaho and Nevada. Foley graduated from State University College at Buffalo with a bachelor’s of science degree in secondary education.

  • Headshot image of Don Higginson standing outside of The UPS Store headquarters

    Don Higginson

    Senior Vice President of Franchise Relations

    Don Higginson joined The UPS Store, Inc. in 1982 and has held several positions within the company, including corporate counsel, senior franchise counsel and executive director of franchise relations. He was promoted to vice president of franchise services in November 1997 and to senior vice president in June 1999. Higginson was elected to the Poway (San Diego County) City Council in 1986, and has served 28 years of public service, including three terms as mayor. Higginson holds a bachelor’s degree in political science from Brigham Young University and earned a juris doctorate degree from Thomas Jefferson Law School in San Diego. Higginson also serves on the franchise relations committee of the International Franchise Association (IFA).

  • Jim Hillquist

    Jim Hillquist

    Senior Vice President of Operations

    Jim Hillquist joined The UPS Store, Inc. in 2012. With more than 30 years at UPS, he has held various positions in UPS small package operations, including region air planner, transportation manager, package operations manager and director of engineering in North Florida, West Carolina, Rocky Mountain and the Southern California districts. Hillquist has earned Certified Franchise Executive (CFE) designation from the International Franchise Association. He holds a bachelor’s degree in business administration from California State University, Fullerton, and a master’s degree in business administration, business management and logistics from Whittier College.

  • Efrain Inzunza

    Efrain Inzunza

    Vice President of Project Management Office and Strategy

    Efrain Inzunza joined The UPS Store, Inc. in May 2003 as vice president of industrial engineering. In February 2013, he was appointed regional vice president for the West Region. In September 2015, he was chosen to head a newly created Engineering Department that includes Industrial Engineering, Project Management and their respective workgroups. Inzunza began his career with UPS as a part-time package-car loader and transitioned to the industrial engineering department where he served in package, hub and air operations. He later moved to UPS’s Central New Jersey District as industrial engineering manager and then worked as a project manager with UPS Retail Services in Atlanta. He holds a bachelor’s degree in business with a concentration in accounting from California State University at Fullerton.

  • David Lee

    David Lee

    Vice President of Product Development and Print Services

    David Lee joined The UPS Store, Inc., in June 2002 as a franchise consultant in the Central Region. Lee was placed on a special assignment in October 2003 to help develop and open non-traditional locations. In the past 10 years, he has held various positions including manager of non-traditional development, Central Region operations manager and regional vice president for the Central Region. In 2014, Lee became the vice president of product development and print services. Lee began his career with UPS as a part-time employment supervisor in October 2000. In 2012, Lee received a Certificate in Franchise Management from Georgetown University. In 2013, Lee became a Certified Franchise Executive by the Institute of Certified Franchise Executives, the academic branch of the International Franchise Association’s Educational Foundation. Lee holds a bachelor's degree in liberal arts from DePaul University in Chicago as well as a master’s degree in business administration from Lake Forest Graduate School of Management.

  • Minda McAllister

    Minda McAllister

    Vice President of Technology

    Minda McAllister rejoined The UPS Store, Inc. as the Vice President of Technology after serving in this same role from 2009 to 2013. In the interim, she worked as a chief information officer in the IT services industry. McAllister first joined The UPS Store, Inc. in 2001 as manager of the technology programming team and later earned a promotion to manage the applications development group. In 2005, she was promoted to chief technology officer. Prior to this, McAllister worked for 10 years in software development and delivery for a Department of Defense contractor. She holds a bachelor’s degree in Mathematics & Computer Science from the University of California, San Diego and is a certified Project Management Professional.

  • Judy Milner

    Judy Milner

    Vice President of Franchisee Operations

    Judy Milner joined The UPS Store, Inc. in 1988 and held various positions, including accounts receivable manager, audit manager, revenue accounting manager, area operations support and director of operations. In 1997, Milner became the Area Franchisee in Northern Virginia and for the next 13 years, Milner, along with her husband, became multiple area franchisees and multiple center owners. In 2011, Milner became a consultant for The UPS Store, Inc. where she provided training for associates in corporate-owned areas, facilitated continuing education to franchisees, area franchisees and associates from The UPS Store Headquarters. In 2013, Milner was appointed vice president of operational support.

  • Imad Nusheiwat, VP Corporate Development

    Imad Nusheiwat

    Vice President of Corporate Development

    Imad Nusheiwat rejoined The UPS Store, Inc. in 2017 as the vice president of corporate development. Nusheiwat began his career at UPS in 1989 as an engineering intern and has held various positions with increased responsibilities in operations, industrial engineering, corporate sales and solutions and international throughout his career. In 2003, he joined The UPS Store, Inc. and played a key role in the rebranding of Mail Boxes Etc. (MBE) in Canada to The UPS Store. While at The UPS Store, Inc. Nusheiwat was promoted to Vice President of International. After the sale of MBE International in 2009, Nusheiwat accepted a special assignment at UPS Headquarters where he oversaw various international projects. Nusheiwat holds a bachelor’s degree in Industrial Engineering from California Polytechnic University in Pomona with post graduate studies in Management.

  • Mahasty Seradj

    Mahasty Seradj

    Senior Vice President of Finance, Controller

    Mahasty Seradj joined The UPS Store, Inc. in 1983 and has held several positions within the company, including accounting manager, executive director, controller, and vice president of finance, controller. She was promoted to senior vice president of finance, controller in May 1999. As a The UPS Store, Inc. veteran, Seradj has played a key role in the company’s growth. In addition to holding bachelor’s and master’s degrees in economics from the National University of Iran, she has a master’s degree in accounting and taxation from California State University, Los Angeles. She also completed graduate work at the University of Geneva, Switzerland.

  • Michelle Van Slyke

    Michelle Van Slyke

    Senior Vice President of Marketing and Sales

    Michelle Van Slyke joined The UPS Store, Inc., in November 2010 as vice president of marketing. Van Slyke spent the first 15 years of her career at Ford Motor Company, holding positions such as corporate advertising manager and global process and strategy manager, as well as, vice president of marketing for Jaguar North America. She gained additional experience working in automotive as vice president of marketing at Mercedes-Benz USA and later Hyundai Motor America. More recently, she served as Chief Marketing Officer at Jacuzzi Group Worldwide and then Raley's, a Northern California supermarket chain. Van Slyke has earned Certified Franchise Executive (CFE) designation from the International Franchise Association. Van Slyke holds a bachelor’s degree from University of Southern California as well as a master’s degree in business administration from the University of Notre Dame.

  • Eric Maida

    Eric Maida

    Regional Vice President – East

    Eric Maida joined The UPS Store, Inc. in March 2013 as a regional vice president of the East Region. Maida started with the company in 1984 as an unloader in the Metro NY District and has held multiple positions including East Region business planning manager, Metro New Jersey district controller and most recently, director of finance of New Jersey. Since 2010, Maida has also served as a board member for the United Way of Hudson County in New Jersey. Maida earned a bachelor’s degree in accounting from St. John’s University, as well as a master’s degree in finance from Dowling College.

  • Elizabeth Orden

    Elizabeth Orden

    Regional Vice President - West

    Elizabeth Orden joined The UPS Store, Inc. in 1999 and has held numerous positions within the company including training supervisor, franchise consultant and west region operations manager. In January 2017 she was promoted to regional vice president for the West Region. Orden holds a bachelor’s degree from Western Washington University and in 2016 earned Certified Franchise Executive (CFE) designation from the International Franchise Association.

  • Jayson Richard

    Jayson Richard

    Regional Vice President – Central

    Jayson Richard joined The UPS Store, Inc., in December 2003 as a franchise consultant in Tulsa, Oklahoma. Richard began his career with in 1999 as a part-time supervisor at the Tulsa UPS facility before accepting the franchise consultant position. In July 2007, Richard was promoted to region 4 operations manager. He maintained that position until he was promoted to regional vice president for the Central Region in May 2014. Richard holds a bachelor’s degree in communications from Oklahoma State University.

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