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Goal Setting For 2020
  • 29 December 2019
  • Alex Penfield

Goal Setting For 2020

You blinked, and just like that 2019 has come to an end—time flies when you’re chasing your passions! You and your business have most likely experienced a range of ups, downs, twists, and turns this year. Whether you accomplished all you’d been hoping for or 2019 has been a tough one, the beginning of a new year is always an opportunity to refresh your priorities.

Making and Maintaining Customer Connections
  • 15 December 2019
  • Maya Harper

Making and Maintaining Customer Connections

The nature of customer relations is changing. As products and services become increasingly tailored to consumer needs, the era of large remote call centers and seemingly endless answering services can no longer keep up with consumer demands.

Helpful Ways To Spread Cheer This Holiday
  • 08 December 2019
  • Jelani Markus

Helpful Ways To Spread Cheer This Holiday

The holiday season is here. And with it comes additional foot traffic (and online traffic) to your small business, with many expecting a more festive shopping experience. A giant bow on a floor display and “The Little Drummer Boy” playing on repeat may not be enough. If you are looking for more, continue reading for some helpful ideas to spread holiday cheer to customers and employees alike.