Main Content

Small Business Blog for Small Business Owners

In search of small business ideas and much more? 

We're here for you. Being a small business owner or entrepreneur within an ever-changing landscape can feel intimidating without support. The UPS Store Small Business Blog is the resource you can rely on to help you grow, thrive, and reach your small business goals. Here you’ll find small business tips and advice you can start using immediately on hiring practices, safety, marketing insights, keys to success, and so much more. Choose from the topics to the left and discover the answers you’re looking for.

SEO Basics for Your Small Business Website in 2021
  • 12 April 2021
  • Dr. Billy M. and Jelani Markus

SEO Basics for Your Small Business Website in 2021

Search engine optimization (SEO) is a collection of techniques you can use to improve your site's visibility in a search engine's organic search results, which can be an effective tool for marketing your small business. If you want to learn more about the basics of SEO for your small business and how to get started, you're in the right place.

Small Business Tax Tips: A 2021 Tax Prep Guide
  • 05 April 2021
  • Jelani Markus

Small Business Tax Tips: A 2021 Tax Prep Guide

As a small business owner, tax planning can be a year-round event, considering all the record-keeping and quarterly payments you have to make to the Internal Revenue Service (IRS). Your tax-related activities will inevitably heighten during the tax season to comply with the April 15 deadline (extended to May 17 for all individual, sole-proprietor and single member LLCs). Depending on your business structure, filing your taxes can be simple (e.g., sole proprietorship) or complex (e.g., C corporation).

SEO Best Practices for Your Small Business
  • 29 March 2021
  • Leo Covey

SEO Best Practices for Your Small Business

We can all relate to the experience of “Googling” something in a moment of need, be it a tasty delivery pizza, mobile phone screen repair, or anything else in between. But did you ever consider why certain businesses appear before others in those search results? The answer lies in the field of Search Engine Optimization (SEO), the strategy of fine tuning the content and framework of your digital presence in order to increase the quantity and quality of web traffic from organic web searches.

The Lasting Impact of Women in Business
  • 22 March 2021
  • Jelani Markus

The Lasting Impact of Women in Business

Celebrating this Women’s History Month from a business standpoint means taking a good look at some of the impact women have had in the business world. The contributions women have made throughout so many industries have been historic, impactful and worthy of praise. Here are just a few eyebrow-raising achievements we can attribute to female entrepreneurs, small business owners and employees.

Tips for Measuring Customer Satisfaction
  • 15 March 2021
  • Alex Penfield

Tips for Measuring Customer Satisfaction

Your business is buzzing, sales are rising, and customers are smiling. Everything seems to be going great. And then it happens — a post, review or passing comment that signals customer unhappiness. Regardless of whether or not the criticism is warranted, receiving harsh feedback about your business is never fun. And in today’s digital age, a single bad review can spread quickly and turn away hundreds of potential customers. As a small entity that relies on customer loyalty and affinity to stay afloat, it’s important to keep customer satisfaction high. While you can’t control every customer emotion and perceived experience, you can make an effort to measure customer satisfaction and make the necessary tweaks to keep your clients coming back.